What we collect: When you place an order, we collect your name and WhatsApp number. We also keep a record of what you ordered, when, and how you paid.
Why we collect it: To take and prepare your order correctly, contact you if there's an issue with your order (e.g. via WhatsApp), recognise you as a returning guest so we can speed up your next order, and keep accurate business and payment records.
This device: We remember your name & number on this device for up to 30 days, so next time you order it's pre-filled β you'll still see it and can edit it before continuing.
How we use it: Your details are used only for the running of Box Office ChaiWala β order processing, guest recognition, and internal sales records. We do not sell your phone number or order history to any third party.
WhatsApp messages: We may message your order confirmation or occasional updates to the WhatsApp number you provide. You can ask any staff member to stop this at any time.
Your data, your control: You can ask us at the counter, any time, to tell you what we have on file for your number, or to delete it.
By placing an order with us β online or at the counter β you agree to this policy. Questions? Ask at the counter or call +91 70000 97590.